Customer Service

At Valencia Homes, the customers are the focus every step of the way. Once you move in, we are there to help you learn about your new house and provide suggestions and recommendations on how to take care of it. Should something need repair in your new home, our Customer Care team will be there to help you resolve the problem.

You can contact us by phone, fax or email. Our regular hours are 9AM to 5PM Monday to Friday and 12PM to 5PM on weekends. Our goal is to get back to you within 72 hours of your Request for Service.